Question 1

What classes do you offer?

Accepted Answer

We offer classes for students from Class 1 to Class 12 across CBSE, ICSE and State Boards. All subjects are available with live classes, recordings, notes and practice tests.

Question 2

Are the classes live or recorded?

Accepted Answer

Both. You can join live interactive classes with your teacher, and every session is also recorded so you can revise anytime, at your own pace.

Question 3

Is there a refund policy?

Accepted Answer

Yes, if you're not satisfied you can request a full refund within 7 days of purchase as long as less than 20% of the course has been accessed.

Question 4

How long does a refund take to process?

Accepted Answer

Approved refunds are credited to your original payment method within 5-7 business days.

Question 5

How do I get my certificate?

Accepted Answer

A verifiable certificate of completion is issued automatically once you finish all the required modules or subjects in your course.

Question 6

How can I verify a certificate?

Accepted Answer

Every certificate has a unique ID that can be checked on our certificate verification page to confirm its authenticity.

Question 7

How do I access my purchased course?

Accepted Answer

Log in to your dashboard at dashboard.doubtcomm.com with the email you used to enroll — all your courses appear there instantly.

Question 8

I forgot my password, what do I do?

Accepted Answer

Use the "Forgot Password" link on the login page to reset it via email in just a couple of minutes.

Question 9

What payment methods are accepted?

Accepted Answer

We accept UPI, credit/debit cards, net banking and popular wallets through our secure payment gateway.

Question 10

Is my payment information secure?

Accepted Answer

Yes, all transactions are processed over an encrypted, PCI-compliant payment gateway — we never store your card details.

Question 11

How long do I have access to a course?

Accepted Answer

Most courses come with lifetime access, while Ultimate Master Program courses are valid for the full academic year.

Question 12

Can I extend my course validity?

Accepted Answer

Yes, reach out to our support team before your access expires and we'll help you extend it.

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Frequently Asked Questions

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Frequently Asked Questions

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help you?